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Ruby: pricing, features & who it's for

Live humans · by Ruby · checked on the vendor's site 2026-10-17

What it is: Live virtual receptionist service (100% live, personalized communication) with optional AI enhancements, plus managed website chat.

Starting price: $250/mo for 50 receptionist minutes

Billing: per minute (bundles)

Free plan / trial: Not stated on pricing page

Contract: Not stated on pricing page

Best for (our read of the facts): Businesses that want every caller to reach a live person and have budget for per-minute human answering.

Visit Ruby

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Plans & prices

  • 50 minutes: $250/mo
  • 100 minutes: $395/mo
  • 200 minutes: $720/mo
  • 500 minutes: $1,725/mo
  • Chat-only plans from $143/mo (10 chats); chat bundled with a receptionist plan from $115 (10 chats)

Key features

  • 24/7 live answering incl. nights, weekends, holidays
  • 24/7 Spanish and bilingual call handling available
  • Scheduling, intake & lead qualification
  • Payment collection
  • Outbound call assistance
  • HIPAA-compliant services available
  • Robocall filtering

Integrations

  • Not listed on pricing page

Languages: English; Spanish/bilingual available

Worth knowing

  • Billed by receptionist minutes; human service costs more per minute than AI-only tools.

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Comparisons

FAQ

How much does Ruby cost?

$250/mo for 50 receptionist minutes. Plans: 50 minutes: $250/mo; 100 minutes: $395/mo; 200 minutes: $720/mo; 500 minutes: $1,725/mo; Chat-only plans from $143/mo (10 chats); chat bundled with a receptionist plan from $115 (10 chats). Source: https://www.ruby.com/pricing/ (checked 2026-10-17).

Does Ruby have a free trial?

Not stated on pricing page.

Is Ruby AI or human?

Live humans. Live virtual receptionist service (100% live, personalized communication) with optional AI enhancements, plus managed website chat.

What does Ruby integrate with?

Not listed on pricing page.

Sources

Spotted a change? Prices move fast; the vendor's page is always the final word.