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Best AI Receptionist for Medical Offices (2026)
Prices and features checked on vendor sites 2026-10-17. No star ratings.
Clinics need answering that protects patient information. Shortlist vendors that will sign a BAA, then compare scheduling and human backup. Nothing on this page is compliance advice.
What to look for
- Signed BAA (HIPAA).
- Triage rules: urgent symptoms routed to staff or emergency instructions.
- Scheduling integration.
- Human fallback.
Shortlist for medical offices & clinics
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| Service | Type | Starting price (vendor site) | Billing | Free plan / trial | Why it's here | Vendor site |
|---|---|---|---|---|---|---|
| RingCentral AI Receptionist (AIR) | AI only | $49/mo standalone (100 minutes) | per minute (bundles) | 14-day free trial | HIPAA & SOC 2 listed on the plan; from $49/mo, 14-day trial. | Visit |
| Ruby | Live humans | $250/mo for 50 receptionist minutes | per minute (bundles) | Not stated on pricing page | Live receptionists; HIPAA-compliant services available. | Visit |
| Abby Connect | AI + human option | $165/mo (50 Abby Minutes) | per minute (bundles) | Free trial on every plan; no setup fee | HIPAA options on the human service; free trial. | Visit |
| Upfirst | AI only | $24.95/mo (30 calls); $20/mo billed annually | per call | 14-day free trial | BAAs on the Custom plan. | Visit |
| Phonely | AI only | Free (100 minutes/mo); Starter $50/mo | per minute (bundles) | Free plan | HIPAA BAA on Enterprise. | Visit |
| Allo AI Receptionist | AI only | AI Receptionist add-on $32/mo per agent billed yearly, plus an Allo plan (Solo from $10/seat/mo yearly) | per seat + add-on | 7-day free trial | HIPAA BAA for +$50/mo per workspace. | Visit (affiliate link) |
FAQ
Which vendors offer a BAA?
Per their pricing pages: Upfirst (Custom plan), Phonely (Enterprise), Allo (+$50/mo per workspace); RingCentral lists HIPAA compliance; Ruby and Abby offer HIPAA options for live answering.
How did you choose these services for medical offices & clinics?
We matched published features (booking, integrations, escalation, languages, HIPAA options, price) to the needs listed on this page. We have not tested these services on live calls, we don't use star ratings, and order doesn't mean one is better for everyone. Data checked 2026-10-17.