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Abby Connect: pricing, features & who it's for

AI + human option · by Abby Connect · checked on the vendor's site 2026-10-17

What it is: Receptionist service where each call can be handled by a US-based human, AI, or a mix; billed in 'Abby Minutes'.

Starting price: $165/mo (50 Abby Minutes)

Billing: per minute (bundles)

Free plan / trial: Free trial on every plan; no setup fee

Contract: Month to month

Best for (our read of the facts): Offices that want a human receptionist with AI to stretch minutes.

Visit Abby Connect

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Plans & prices

  • Starter: $165/mo, 50 Abby Minutes
  • Essential: $329/mo, 100 Abby Minutes
  • Professional: $599/mo, 200 Abby Minutes
  • Growth: $1,380/mo, 500 Abby Minutes
  • AI answering uses half an Abby Minute per minute

Key features

  • Human, AI or mixed answering
  • Dedicated US-based receptionist team (human)
  • White-glove onboarding
  • HIPAA options (human only)
  • English and Spanish
  • Call blocking, encrypted recordings

Integrations

  • 1000+ integrations (not itemized)

Languages: English & Spanish

Worth knowing

  • Overage billed at your plan's Abby Minute rate.

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FAQ

How much does Abby Connect cost?

$165/mo (50 Abby Minutes). Plans: Starter: $165/mo, 50 Abby Minutes; Essential: $329/mo, 100 Abby Minutes; Professional: $599/mo, 200 Abby Minutes; Growth: $1,380/mo, 500 Abby Minutes; AI answering uses half an Abby Minute per minute. Source: https://www.abby.com/pricing/ (checked 2026-10-17).

Does Abby Connect have a free trial?

Free trial on every plan; no setup fee.

Is Abby Connect AI or human?

AI + human option. Receptionist service where each call can be handled by a US-based human, AI, or a mix; billed in 'Abby Minutes'.

What does Abby Connect integrate with?

1000+ integrations (not itemized).

Sources

Spotted a change? Prices move fast; the vendor's page is always the final word.